The customer voices of Pet Lovers Centre
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Good variety of pet supplies, from food and toys to grooming essentials. The prices were reasonable, and the store was well-organised. Overall, it's a convenient and pleasant place for pet owners to shop for their furry friends' necessities. KC, 13 Nov 2023

The staff are friendly and helpful. Their brands available are rather complete. At least for the cat products that I need. Wuan Yin Lee, 03 Nov 2023

Very helpful staff! 😊 Appreciate the hospitality and their items are quite affordable as well. Shen Ni, 29 Oct 2023

Very friendly staff. They also provide some samples for your doggie. Jesse, 17 Sept 2023

Best place for my cat's foodie and gadgets 🀩❀️ Rozana, 13 Aug 2023

Great customer service and excellent collection of products. Offers a membership discount also. David Burton, 16 July 2023

Bought a cutie pair of hamster and all the accessories... There's 2 staff that very helpful and very friendly! ASY, 01 July 2023

Tip top service. The staffs are very good 😊 and very friendly too. They’re also helpful too. Roobananthini Gunavallan, 11 June 2023

Great place to buy all your pets necessities. Lee Wai Chong, 21 May 2023

April 2016 I started as a customer here. Everything is here. The best part is pine oak, meowinghead, cat treats, etc. Dewizhulaikha, 20 May 2023

Good place for shopping for your furbabies. Yvonne, 10 May 2023

Always go to this outlet every time I need to purchase kibbles, treats and tofu litter for my cats. The staff always helpful and friendly. Although this store is fairly small, they have most of the items that i’m looking for. Make sure to sign up for membership to get extra 5% discount on each purchase. Nurul Ain, 29 March 2023

Was at Gurney Plaza 25.3.23. Fortunate to meet Sreeganes who offered good advice on the dog kibbles we enquired about. He was knowledgeable and gave us good tips on what to look out for when selecting pet food. Lucky to have such a dedicated employee. Alex MC Tan, 26 March 2023

The staff is friendly and provide a proper guidance for a new pet lover like me. Alan Lee, 20 March 2023

Has a variety of food and accessories for cats. Narc Survivor, 13 March 2023

Nice seller. Discount 5%. If we birthday on that month will got discount 10% Coco cookies7770, 11 March 2023

Did a quick pet food shopping here. Shop is really big as it is a corner lot with wide range of pet stuffs, as well as for rare pet. They carry many major brands ie royal canin, pedigree, whiskas etc. Service is good too as they are helpful. Allen Tang, 24 February 2023

Good customer service and there are a lot of items.. Friendly and knowledgeable staff. Amira Alwi, 24 February 2023

I’m not sure why but i love to go to this outlet as everything feel organised and clean. The female muslim girl worker are really helpful in searching and advising the best food for my cat. Even explaining the ingredients in each products. Kudos to the worker and the outlet. Definitely will come here again. Digitamerz, 4 February 2023

I bought my cute hamster food near here, such as good price and you can get a discount if you register as a member here. Nurr Izzyan, 4 February 2023

Great variety and comfortable. Shaun YC, 19 January 2023

I bought hamster week ago served by Ms. Nisa. With well explanation, I learn much with knowledge of taking care hamster. Good with Pet Lover Centre. Wei How, 13 January 2023

Place was clean and price affordable. Vicky Neshwary, 15 December 2022

Staff very nice and professional. Pei Hong Tan, 12 December 2022

Nice and all kinds of pet food they have. Clinton Especkerman, 6 December 2022

Knowledgeable and helpful staff, patiently taking time to assist and explain about taking care of your pets. J A, 26 November 2022

Wide selections of pet goods. Angie SChin, 12 November 2022

Great place for all your pet needs, it is always fully stocked, and the staff there are super helpful. Wide variety of foods, toys and pet treats. I tend to go here more than any other Pet Lovers Centre as it's big and a lot of other ones run out of stock quite regularly, but this one is great. Michael Hutt, 7 November 2022

Very good service. Ying Wei Cheah, 6 November 2022

The only Canagan cat food which available stock to buy! Nadila Norsaidi, 2 November 2022

Good service. Shahida Hussin, 20 October 2022

So many cute hamster. I bought 4 already. Best service and very good hospitality. ShupaPopTM AppleLicious, 18 October 2022

Lovely store with by far the most variety of items compared to any other store in Klang valley. With friendly and helpful staff. Nathaniel Ng, 16 October 2022

Friendly service. Reasonable price. Annabel Francis, 14 October 2022

Employees are polite and helpful. Like other PLC's, most of them are knowledgeable about cat-related things. I asked one guy a quick question about hypoallergenic cat food once and he spent about 10 minutes giving me in depth info about it, the companies that produce cat food and a bunch of other facts he was eager to share. πŸ˜„ Nice! Zihan R, 12 October 2022

Many choices, helpful staff & well informed, keep it up. Genevieve Danker, 11 October 2022

Have been to many PLC outlets, and here has much more helpful staffs (other than one at Sunway Velocity which more knowledgeable about animals). PLC is the only pet shop I shop due to a brand product that claimed halal. So, I am a happy customer! Tasya Latip, 10 October 2022

Helpful staff, products are stocked well and displayed effectively. Chin Tuck Leong, 07 October 2022

Staff are friendly and I can find everything I need for my cat there. Steffi Lim, 06 October 2022

I got my nekko cat food here. C W, 26 September 2022

Good range of products and helpful, friendly staff. Joe Santa Maria, 21 September 2022

Very friendly staff, they have all your pet needs. Simren K, 21 September 2022

The worker is funny. I like her and the way I only saw her working everytime I come, is very amazing. Keep the good work, girl! Vibing In The Dark, 14 September 2022

They have various pets stuff & they give us suggestions also πŸ‘ Excellent customer service. Genevieve Danker, 11 September 2022

Came by to get some stuff for some kittens we rescued off the street. Very well stocked and the only guy at the counter that night was friendly. Could point out what was where. A good experience for me. Darrylq, 1 September 2022

Good customer service,so kind of them. I like this shop. Lot to purchase. Thilagawati, 12 August 2022

Good service & friendly. Tham Kengkit, 15 July 2022

Banyak pilihan makanan daripada branch yang lain. Liyana, 10 July 2022

Good service! Reasonable price among pet stores! Dhurkhesh Shanmugam Sundram, 15 June 2022

Extrememly helpful and excellent service Erwin Wagner, 27 April 2022

Friendly staff. Very helpful. Knowledgable Lina Othman, 14 February 2022

Clean, neat, tidy. As a customer, we enjoy browsing the product from alley to alley 😍 MakSan, 17 January 2022

I buy my dog supplies from this branch (Tropicana Gardens Mall) because the consultant, Iqram is very knowledgeable and gives good advice and service. Keep up the good work! RHY Lee, 6 February 2022

Banyak barang keperluan kucing. Rahim Saad, 30 January 2022

Friendly workers all around, wide selection of pet food too. M W, 26 January 2022

Good staff. Cheap. Member for free when you purchase more than RM80. Nice. Amiruddin Mat Johari, 25 October 2021

Most of the staffs their are really nice and helpful, and can get raw pet food supply here too. Freakhaz, 24 October 2021

My regular pet shop to visit n buy my pet's thing. Nice shop with variety of pet food available. The staff service is good. Sinwei Teoh, 12 October 2021

Good service. Staff (Faiz) tolong hantar my barang ke car park which is very helpful after he explain well about basic care for my cat. πŸ™†πŸ»‍β™€οΈπŸ˜πŸ’•. Infinity Intelect, 11 October 2021

I couldn't walk in the store because i'm not fully vaccinated yet so i used Grab to order and called the staff in the rivercity branch on what they would recommend for my dog, SUPER FRIENDLY and RESPONSIBLE. Unfortunately, the shampoo they recommended me was not available in Grab so i had to call and ask them to help me save the shampoo and treats i wanted to buy and let my mum pay and pick-up for it later, SURPRISINGLY THEY HAVE THAT SERVICE 😍I will TOTALLY recommend this pet store to my friends and relatives. Good Job and thank you for understanding. πŸ™†πŸ»‍β™€οΈπŸ˜πŸ’•. Angel Soe, 1 October 2021

Choices galore .. Competitive pricing .. Well kept and maintained .. Wonderful staffs .. Great service. Jonathan David, 5 September 2021

Excellent customer service. Called the outlet to get my pet's kibbles and Brenda was so polite and helpful. Got me the best option and even contacted another outlet to reserve it for me. Ajinder Kaul, 2 September 2021

Super friendly staff, not only they'd assist you while purchasing, they also provide feedback and suggestions. My feline only ate selective, but a random suggestion just helped in changing his appetite. Syed Rizwan, 26 August 2021

Good attentive front liner to serve you. They got good variety of foods and treats for your pets! Kun Tek Ng, 13 August 2021

Well stocked good variety and corteous staff. Ahmed Subactogin,29 May 2021

The staff are friendly, helpful and well versed in recommending their products for my sensitive dog's food. Susan Chow,16 May 2021

A lot of items for pets, attractive. Sulochini Kutty,15 May 2021

Shop assistant provide good service... Thumbs up πŸ‘ Pinku Yoo, 15 May 2021

Friendly and safe environment. Follow strict MCO. YuetWah Patricia Wong, 10 May 2021

The place where I usually get my cat food. Great customer service. Aina Hanisah, 9 May 2021

Friendly staff, been there so many times to buy my furkids foods. Eric Low, 9 May 2021

I'd like to compliment one of your employees (Pharmacist) at Mid Valley Southkey, for his excellent service. He is very patient and friendly. Every time he can recommend me products suitable for my pets, he will guide me on how to use the product in the correct way and the results are very effective. His product knowledge is perfect 100%. His efforts deserve recognition and praise. Crystal Lye, 2 April 2021

Staff was friendly. Nice place to shop for my puppy. Chua Meng Chong, 30 March 2021

Lots of choices even for small animals. There's also a grooming and boarding shop inside this store for guinea pigs. Super convenient! Regina Foo, 28 March 2021

One of the staff is very helpful and give suggestions according to our needs. Ravikiran Jasti, 13 March 2021

Very professional and friendly sale assistant. Had a great talk with her. Feel free to ask about any question, I believe she will be happy to answer and in a professional way. Unlike any pet shop sales person who doesn’t care about the quality of their items, she explained them in detailed. Will drop by again! Chia Shin Ang, 6 March 2021

Strategically located at the MyTown B1 mall entrance. I was there last week tobuy a dog house and also a transporter to bring my dog Korean back to my mum's house kinda staffs was very helpful my selection, patient with me deciding as well as helping me to upload the big dog house into my car. The place also has all pet lover needs in terms of items ranging from foods to toys to clothings. Do register for the VIP member and get amazing discounts too. R K, 20 January 2021

Friendly and helpful staffs. Willing to go the extra mile for customers. Shuwen Lim, 19 January 2021

I want to commend your company to the employee. She is an employee in Permas/Toppen Outlet, whose name is Zhiwei. I bought a Persian cat from her in August at Toppen Outlet. She has a very good attitude and is very helpful. After I purchased it, I still contacted her for questions about cat, and she was also willing to give me advice and help. Thank her very much. Crystal Lye, 26 December 2020

I bought the cat cage, scratcher & 8kg pet food (2) spent about RM319 after member discount. Helpful staff who assisted me to carry those foodstuff. Thank you. Cik Sha M, 11 November 2020

Staff are helpful and friendly. Have been buying with them for almost 10 years since we have 12 cats.. Muhammad Danish, 5 November 2020

My usual kinda pet food supplies. Maureen Lee, 27 October 2020

Good place to find your pet's stuffs. Muhammad Latiff, 8 October 2020

The staff there was so helpful, and the item selection was good too. Aishath Malsa, 30 September 2020

Very friendly staff. Excellent items and super convenient. NiğhΕ£WişhÄňgéΔ½, 28 September 2020

Great customer service. Good selection of pet related products. Shangar Eagamathan, 19 September 2020

Great customer service. I bought a Bristol cage for my hamster last year. Staff let us see a few cages before we buy the one we really like. Doesn't complain instead she gave us suggestions and comparison between the cages. I'm really happy shopping here would definitely buy another cage for upgrade from this store soon. Big store has a lot of items for pets with reasonable price. Keep up the good work πŸ‘πŸ» Merissa Vause, 27 August 2020

Such amazing service and friendly staff! Was extremely pleased and comfortable with my shopping experience there earlier. D MusicMixx, 27 August 2020

The store assistants, Rany and Anbu are very knowledgable and helpful. They took time to explain things to me and attended to my queries, something that most pet store assistants lack. Good place to shop for your pet. Price very reasonable. Shyamini Kallidass, 19 August 2020

It was amazing I got everything for a very very good price. It is one of my favourite place to go when I need dog food or hamster food. Linnea Dimblad, 1 August 2020

The staff knows well when asked about stuff. Recommended if wanna buy items for your pet. Sofea Adlina, 31 July 2020

Complete one stop center for your pets. Favourite place for me and will come always for my beloved pet's need. Koon Soon, 27 July 2020

I always buy snacks for my dog from there. Staff are very helpful :3 Philia Ho, 13 July 2020

Good service, well stocked, competitive prices and many discount from partnerships with multiple banks. Will come again! Nadya Adzhar, 12 July 2020

Environment is good, lot of things and big. A lot of things for dog, cat, reptiles and fish. W.T.L, 30 June 2020

The employees are friendly and helpful. Helped me find the right type of litter sand to use for my kitten. Fiqri S. Azman, 6 June 2020

They observe the COVID-19 SOP. Variety of items in the shop to choose. Khairi K, 1 June 2020

Helpful staff! I like that it's a bigger store and therefore more room to browse. Z Rahm, 28 May 2020

I was surprised by how well I was treated as a customer in a pet shop. Joined as a member right away. Fantastic service and going to shop here as a loyal customer from here on out! Jia Di Lau, 24 May 2020

The service and the advises!! Ena Ismail, 22 May 2020

Big place to buy pet. Rayyan Zailani, 8 May 2020

You will find anything you many need for your pet. The boarding service is highly recommended. A Metalhead Biker, 5 May 2020

Friendly staff, cheap price compared with other pet stores. Karen Drums, 4 May 2020

Great place to get all your pet needs. Staff are super friendly and helpful. Kenfoo, 2 March 2020

Best services and good consultancy for pets. Highly recommend here is you are looking for pet products and lives near here. Danial Haziq, 17 January 2020

I must say, that this place is small although, but the staff is so helpful, patient and professional. Will I go back again? Yes for sure! Yong Chung Lee, 19 January 2020

I love going here for all my hamster needs. Stuff like an extra wheel, hamster food, and whatever else. Reasonable price and they appear to treat animals with respect and dignity. Staff is really friendly and nice too, keep up the fantastic job β™‘ Jamie Chan, 4 February 2020

I went to the store last week to buy some stuff for my cats. A staff named Fika (if I'm not mistaken), was very friendly and helpful as well. Good job ! Definitely worth to give five stars rating. Fairy Sparkle, 25 February 2020

Staff is always so friendly, and they can always answer my questions. They also have a wide variety of food for your pets, from cats to small pets. Definitely my go-to pet shop. Anima Astraille, 3 January 2020

People here is so kind and knowledgeable πŸ˜‡. I’m actually very surprised hamsters here are also very gentle. I like this place. Superスーパー, 20 March 2020

Great and friendly sales team and well stocked inventory... The Evolve branch sales person also great in assisting to check stock availability of the dog food I wanted in Courtyard. Albert Seow, 17 January 2020

Excellent Service and Good Knowledge.The girls were so helpful today.Highly recommended.They take care of their pets well. Suzanna and Premi Pillay, 20 September 2019

One of the best pet shop in Klang. Recommended for all the pet lovers in Klang. πŸ˜‰ Yoga Raju, 7 April 2019

My go to pet shop in klang valley. Service is always with a smile and helpful. Staff always looks happy to work there. And they always stock up on my cat's favourite stuff. Win. Aimi, 13 April 2018

I can get all my hamster accessories and their staff really friendly and informative as well. reasonable price. Recommended ! Wa'yu El Islami, 7 April 2019

Stocks a whole range of products and the staff are always ever ready to help assist you on any questions you may have on your pet's needs. S.Lim, 7 November 2017

Proactive and friendly staff. I Could not find parking and called them if they would deliver to me at my car outside. They did and even offer to swipe my members card for points. Well done!!! Shirin Ismail, 10 November 2019

Friendly staff, very helpful and provide good recommendation in buying stuff at the store.. Haizrina Anis, 3 June 2019

Many variety of food and accessories for dogs, cats, small animals and also exotic animals don't have to go to different stores to find. Knowledgeable and helpful staff. Imelda Chong, 13 March 2019

This store is amazing, many varieties of food and the lady at the pet store today was so friendly. Would recommend anyone who wants good imported products for their pets. My kitten loves her food, I'm more than happy to see my lil baby kitten enjoying it. Miss Everything, 11 June 2019

A lot of products for pet lovers. More than in Singapore and the price is in nearly all cases cheaper than in Singapore. Tom Kamm, 28 October 2019

To Mr Muhd Fitri Hadi, Thank you so much for going above and beyond customer service! Keep up the great job! πŸ‘πŸ‘ You deserve more than a 5 star! Fatin Othman, 7 November 2019

Large stall. Informative and helpful staff. Prices - standard pet lovers prices, so nothing to boost about.
It's difficult to find the shop if you are not familiar with the building. Go down the escalator near the level 1 supermarket. Spend RM80 gives you free membership that you can get further discount. Andass Teu, 8 August 2019

The sales personal has good products knowledge. Parking is a problem at this area. hope the management will be able to allocate a customer parking lot in front. Coral Chew, 6 April 2019

Technically I buy the cat food from Pet Lovers Centre since I feed my cats grain free kibbles and human grade can food. All in all a practical shop that sells almost all brands. Recommended. Dyllon Ekanayake, 3 March 2019

Very friendly and helpful staff!! Even though I couldn’t find dog shoes but I found everything else I was looking for. Claudia W, 15 April 2019

It has plenty of branches nationwide, it has super premium catfood, and the membership extends to all branches. Among the best pet care store I've come acrossed. Ikhwan Arif, 11 May 2017