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Covid-19: Whatever it takes, to keep Pet Lovers Safe

Dear Customer,

We hope that you and your pet are safe during this COVID-19 outbreak. As you know, your pet has always been at the heart of Pet Lovers Centre. Their importance to us during this period of the COVID-19 outbreak is no exception.

Given these unprecedented circumstances, we have taken the necessary precautions for the health and safety of our customers, staff and pets.

We have stepped up the cleaning of our stores, warehouses and delivery fleet in furtherance of and adherence to the health and hygiene standards set by national and international authorities. Our employees have also been included in our on-going efforts to follow such standards when it comes to theirs and your health and safety.

We are committed to using our expertise in pet care to support you during this challenging time. Please feel free to consult our Pet Care Consultants via Live Chat or in-store on how to keep you and your pet well and protected. Alternatively, you can shop online 24/7 @ www.petloverscentre.com.my.

Stay healthy and stay safe! We wish you well as always.

Keeping Pet Lovers Centre Safe for our customers and staff

Precautionary Measures installed by Pet Lovers Centre for Covid-19


Temperature screening daily upon reporting for work



See Dr

If unwell, see the doctor

Wash Hands

Wash hands frequently with soap and water or use a hand sanitizer


Declaration of health and travel status by staff


Online Parcels

All our online store parcels are disinfected before they are being sent out for delivery.



Additional measures at Retail Stores


Cleaning twice daily of areas with high human contact




To wear a face mask at all times when in store premises

Queue spot

Mark queue spots in retail stores checkout, maintaining 1m safe distance apart

Crowd Control

Crowd control by limiting the number of shoppers within each store to facilitate safe distancing

Sanitise Hands

All customers are required to sanitise their hands before entering the store premises

Declaration Form

All customers are encouraged to fill in our Declaration Form in the event that contact tracing is required.

Card Payment

Customers are encouraged to use card for payment at the stores to reduce contact